Privacy Policy

Privacy Policy

1.      Information about Built Environment Networking Limited

Built Environment Networking Limited (“we“, “us“, “our“) is a company registered in England (Company No. 07055370) whose registered office is at 4240 Park Approach, Thorpe Park, Leeds, LS15 8GB. Built Environment Networking Limited is a leading provider of networking events for the property and construction industry across the UK.

2.      What is this Privacy Policy for?

This Privacy Policy contains important information about the ways in which we collect, use, share, retain and otherwise process personal data in connection with the use of our website (www.UKREiiF.com) (the “Site“), so please ensure that you read it carefully.

When we refer to ‘personal data’ in this Privacy Policy it means any information that relates to you from which you can be identified. It does not include data where the identity has been removed (for example, anonymous data).

We are committed to protecting your personal data. For the purposes of applicable data protection laws in the UK, we are the controller in respect of your personal data (unless stated otherwise) which means that we make decisions about how and why we process your personal data, and we are responsible for making sure it is used in accordance with applicable data protection laws.

We are registered with the UK Information Commissioner’s Office (ICO) under registration number ZA083256.

3.      What personal data do we collect about you?

Depending on how you use the Site, how you engage with us and/or which of our services you use, we may collect the following personal data about you:

·         Contact information such as your name, address, e-mail address, business address, phone number that you provide when completing a form on the Site.

·         Payment information that we require for processing any payments for services or events provided by Built Environment Networking Limited on your instruction.

·         Technical information, including information regarding details of visits to our Site (e.g., your IP address, username and details of your operating system), information about the resources that you access on the Site, and your cookie and marketing preferences.

·         Correspondence information, including information you provide when corresponding with us by phone, email, or that you provide to us when you visit Built Environment Networking Limited. This includes, without limitation, information provided at the time of registering to the Site, where you post material to us and if you report a problem with the Site.

·         Publicly available information including information made public on social networking sites such as LinkedIn.

·         Any other information about you that you choose to submit to the Site or any other websites we operate.

Any personal information we collect will be used by us strictly in accordance with current data protection legislation and this Privacy Policy. We will store the information we collect from you and hold it electronically or otherwise.

Please note, we do not knowingly collect or process special category or sensitive personal information, or personal information relating to children.

4.      Where do we obtain your personal data from?

We may collect or receive your personal data in the following ways:

·         From you directly, for example when you speak to us on phone, or visit our Site, when you fill out a form on the Site, when you subscribe to our mailing list or where we engage with you in the course of providing our services (if applicable).

·         From publicly available sources such as company registries, search engines, company websites and social media sites (e.g., LinkedIn).

·         From cookies or similar technologies such as email tracking pixels where we monitor your use of or interaction with the Site or our email campaigns.

·         From specialist third party providers such as credit reference agencies or data brokers. Please note, we will only obtain personal data from such third parties following appropriate due diligence and where we are satisfied that they are lawfully permitted to provide it to us.

5.      How do we use your personal data and why?

We have set out below the purposes for which we use your personal data and the grounds on which we are permitted to do so. This is known as our ‘legal basis’ for processing.

The legal basis for each of our processing purposes are:

·         Where we have your consent to use your personal data.

·         Where we need to use your personal data to perform a contract with you.

·         Where the use of your personal data is necessary for our legitimate interests (in which case we explain what those legitimate interests are).

·         Where we need to use your personal information to comply with our legal obligations or in respect of potential legal proceedings.

PurposeLegal Basis
To operate our business and provide you with services you have requested,·            Contract performance
To verify your identity.·            Contract performance·            Legitimate Interests: We use your personal data to protect against unlawful activities such as identify fraud.
To manage your payments to us.·            Contract performance
To set up and manage your account with us.·            Contract performance·            Legitimate interests: We use your personal data to register you as a new customer and to manage our relationship with you.
To correspond with you, including acknowledging, confirming, and dealing with any enquiry or complaint you may have.·            Legitimate Interests: We use your personal data to communicate with you to provide support and answer your query or complaint.
To deal with any order that you may place with us.·            Contract performance
To send you service communications such as updates about events that you have purchased tickets for.·            Contract performance
To notify you about any changes to the Site or the services provided through the Site.·            Legitimate Interests: We use your personal data to keep you up to date with information about our Site and services.
To send you marketing communications via email or mail.·            Legitimate Interests: We use your personal data to provide you with information about our services which we think will be of interest to you.Please note, we only send email marketing communications to our Corporate Subscribers and any marketing email that you receive from us will allow you to unsubscribe from further marketing communications.
To contact you in connection with user/customer/member surveys and to use any information you choose to submit in response.·            Legitimate Interests: We use your personal data so that we can ask you to provide feedback on our Site and services. Your feedback then helps us improve our Site and services.
To administer our Site and monitor Site usage, including troubleshooting, data analysis and testing.·            Legitimate Interests: We use your personal data to help us improve functionality on our Site and to deliver the best quality of service to you.
To ensure that content on our Site is presented in the most effective manner for you and your computer/device.·            Legitimate interests – we use your personal data to facilitate your use of our website regardless of the device you use to access the website.
To understand how the features of our Site are used.Please note, this is done on an aggregated basis.·            Legitimate Interests: We use your personal data to help improve our Site and to help us ascertain the services and promotions that are likely to be of particular interest to you.
To allow you to use any interactive features on the Site or as part of a service provided to you.·            Legitimate interests: We use your personal data to facilitate your use of our interactive features.·            Contract performance.
To manage cookies on the Site.·            Consent
To give effect to your legal rights and your rights under this Privacy Policy.Please see section 11 below for further information.·            Legal obligation
To maintain and enhance the security of our Site and network and information systems, and to detect and prevent fraud and criminal activity.·            Legitimate Interests: We use your personal data to ensure that our website remains secure and free from criminal activity.
To establish or exercise any of our own legal rights or to respond to claims.·            Legal obligation·            Legitimate Interests: We use your personal data to address any claims that are made against us. In some cases, we may also be under a legal obligation to disclose your personal information.
To track email engagement·            Consent·            Legitimate Interests: We use your personal data to track email engagement to help us deliver the best quality of service to you.
To provide information to the police, courts or other law enforcement agencies or as required by law (as applicable)·            Legal obligation
To satisfy our legal obligations.·            Legal obligation
To anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes.·            Legitimate Interests: We may anonymise your personal data to use if for research or statistical analysis in order to help us improve our Site and deliver the best quality of service to you.
To present attendee lists (name, job title and company name only) and to create an attendee profile on our delegate directory.·            Contract performance·            Legitimate Interests: We use your personal data to monitor attendance at our events, in accordance with the terms and conditions of ticket purchase.
To confirm visitor numbers and interest at our events.·            Legitimate Interests: We use your personal data to help us monitor attendance at our events, in accordance with the terms and conditions of ticket purchase.
For any other purposes for which you have provided your consent.·            Consent

Whenever we process your personal data on the basis that it is in our legitimate interests as a business to do so, we will consider your interests also, as noted in the table above. We will weigh up our business interests with your interests to ensure that they are fairly balanced.  However, you may tell us at any time if you do not wish your personal data to be used for the purposes of our legitimate interests by contacting us using the contact details below. Please bear in mind that if you object, this may affect our ability to carry out the tasks detailed above for your benefit.

Wherever we need to collect or process your personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may not be able to provide you with service you require from us. We will notify you if this is the case at the time.

We may also convert your personal data into statistical or aggregated form to better protect your privacy, or so that you are not identified or identifiable from it, and we may then use it to conduct research and analysis, including to produce statistical research and reports. Please note, anonymised data cannot be linked back to you.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose:

·         If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

·         If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note, we do not make any decisions based solely on automated processing of your personal data (including profiling) that produces legal effects concerning you or that significantly affects you.

6.      Who do we share your personal data with?

We may share your personal data with third parties in the following situations:

·         Our employees and agents, to the extent necessary to provide you with the services you have requested.

·         Our selected third-party service providers including without limitation:

o    card processing or payment services providers

o    event ticket management service providers

o    on site service providers at our events

o    IT suppliers and contractors (for example, data hosting providers or delivery partners)

·         If we sell or transfer all, or any portion, of our business or our company assets to any third party, personal data held by us from you may be one of the transferred assets.

We require all of our third-party service providers to respect the security of your personal data. We do not allow them to use your personal data for their own purposes and they are only permitted to process your personal data for specified purposes in accordance with our instructions and with applicable laws.

7.      How long will we keep your personal data for?

We will keep your personal data only for as long as is necessary to fulfil the purposes for which we collected it (see section 5 above for further details) and where the respective legal basis applies, in accordance with our Data Retention and Deletion Policy.

The period for which we keep your personal data will be determined by several criteria, including the purposes for which we are using it, the amount and sensitivity of the information, the potential risk of any unauthorised use or disclosure of the information, and whether we have a legal and/or regulatory obligation to retain it.

Please note, in certain circumstances, you have the right to ask us to delete your data: please see section 11 below for further information.

8.      Where do we process your personal data?

We process and store your personal data in the UK only. We do not transfer your personal data outside the UK.

9.      How do we use Cookies?

Cookies are small text files that are stored on your computer or other device by websites that you visit. Our Site uses cookies in order to distinguish you from other users, to provide you with a good user experience when you browse our Site and to allow us to improve the features of this Site.

Further information about the types of cookies that are used on our website is set out below:

Essential cookiesThese cookies are essential for the use of the features and services on our Site. If you block these cookies, we cannot guarantee access to the services provided through our Site or be sure how the Site will perform during your visit.
Functional cookiesThese cookies allow our Site to remember choices you make, such as your log in details or language preferences, and any customisations you make to pages on our Site during your visit.
Performance & Analytics cookiesThese cookies help us understand how people use our Site. They collect information such as which pages on our Site visitors go to most often, which features they use, and which websites people have visited before they visit ours. We use this information to improve our Site and provide a better user experience.
Advertising cookiesThese are cookies that we use to remember which pages you’ve viewed (including which adverts you’ve been shown) on our Site, and to show you adverts that we think might be of interest to you based on your browsing history on our Site. We also use these cookies to limit the number of times you’re shown a particular advert, and to follow up with you if you partially complete a form or registration on our Site.

You can adjust your browser settings at any time to restrict or block cookies. However please be aware that restricting or blocking cookies set on our Site may impact the functionality or performance of the Site.

10.   How do we keep your personal data secure?

We take the security of your personal data very seriously and we take specific steps to protect your personal data from unlawful or unauthorised processing and accidental loss, destruction or damage. The personal data that we collect from you is stored on UK based servers, and we ensure that the personal data we keep is held in a secure, controlled environment in accordance with applicable data protection laws.

Unfortunately, the transmission of information over the internet or public communications networks can never be completely secure. When you submit your personal information through our websites this is at your own risk.

We will process any payments made to us and the payment data you submit will be securely stored and encrypted using up to date industry standards.

11.   Your Data Protection Rights

Subject to applicable law, you may have the following rights in relation to your personal data:

·         The right to request access to, or copies of, your personal data that we process (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

·         The right to request correction of the personal data we hold about you where it is incomplete or inaccurate, though we may need to verify the accuracy of the new data you provide to us.

·         The right to object to the processing of your personal data in certain circumstances.

·         The right to request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in certain circumstances.

·         The right to request that your personal data is deleted in certain circumstances.

·         The right to data portability in certain circumstances.

·         The right to withdraw your consent at any time where we are relying on consent to process your personal data. If you would like to withdraw your consent, or you would not like us to collect or use your personal data for certain purposes, please contact us using the contact details below. This will not affect the lawfulness of any processing carried out before you withdraw your consent. Please be aware, if you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Please note we may need to ask you for further information to verify your identity before we can respond to any request. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it, or wrongfully deleted or altered. We may also need to contact you to ask for further information to clarify your request in order to speed up our response.

If you wish to exercise any of the rights set out above, please contact us using the contact details in section 14 below.

In addition to the rights listed above, you also have the right to lodge a complaint at any time with the ICO – the UK’s data protection authority (www.ico.org.uk). We would, however, appreciate the opportunity to deal with your concerns first before you approach the ICO and would ask that you contact us in the first instance.

12.   Changes to this Privacy Policy

We keep our Privacy Policy under regular review, however we will let you know about any changes to it by publishing the updated version on our Site. We are committed to protecting and respecting your privacy and will continue to do so in any future changes we make to this Privacy Policy. This Privacy Policy was last updated on 28th March 2024.

Please note, it is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

13.   Third-party links

Our Site may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit before you submit any personal data to such websites.

14.   Contact Us

Please address any questions, comments or requests relating to this Privacy Policy to our privacy officer, Keith Griffiths, in either of the following ways:

·         By email: [email protected]

·         By post: Built Environment Networking Limited, 4240 Park Approach, Thorpe Park, Leeds, LS15 8GB.